Privacy Policy

Data Controller
BOND Supplements by Alps Solution GmbH
Etschweg 11, 39040 Cortaccia (BZ), Italy
VAT No.: 03193600214
Email: hello@bondsupplements.com

1. Types of data collected
We collect personal data provided directly by users during:

• registration or purchases on the website
  
  

• filling out contact forms
  
  

• newsletter subscription
  
  

This may include: name, surname, email address, shipping address, phone number, order history, and marketing preferences.

2. Purpose of processing
We use the data to:

• manage orders, shipments, and payments
  
  

• provide customer service
  
  

• send promotional messages (with consent)
  
  

• comply with legal and tax obligations
  
  

3. Legal basis
The processing is based on:

• contract performance (online purchases)
  
  

• user consent (marketing and newsletters)
  
  

• legal obligations (billing)
  
  

4. Data retention
We retain data only for as long as necessary to fulfill the stated purposes, or as required by law (e.g., 10 years for tax records).

5. Data sharing
Data may be shared with:

• logistics and payment service providers
  
  

• technical and consulting partners (e.g., hosting, CRM)
  
  

• competent authorities when legally required
  
  

6. User rights
You have the right to:

• access your data
  
  

• request correction or deletion
  
  

• object to or restrict processing
  
  

• request data portability
  
  

To exercise your rights, contact: hello@bondsupplements.com

7. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

8. Data transfers outside the EU
We do not transfer personal data outside the European Union.

Last update: April 2025